Your data, handled with care.

We collect only what we need to deliver your order and improve our store. Nothing sneaky, ever.

What we collect

Contact details you provide at checkout (name, email, shipping address, phone)
Order and payment information processed securely by our payment provider
Basic analytics about how you use the site (page views, device, country) to improve the experience

How we use your information

To process and ship your order
To send order confirmations, shipping updates, and respond to support requests
To send marketing emails — only if you opt in (you can unsubscribe at any time)

Who we share data with

We share data only with the partners we need to fulfill your order — payment processors, shipping carriers, and email/analytics providers. We never sell your personal data.

Your rights

You can request a copy of your data, ask us to correct it, or ask us to delete it at any time. Email hello@bananahaven.shop and we'll respond within 30 days.

Cookies

We use essential cookies to make the site work (e.g. your cart) and analytics cookies to understand how the site is used. You can disable non-essential cookies in your browser settings.

Last updated: June 2026